Stop losing HVAC jobs to missed calls.
When a call to your business goes unanswered, the caller usually just phones the next company on Google. Ostervale texts them back automatically, in seconds, so you don't lose the job before you even knew about it.
The problem
A missed call during a job is often a $3,000–$10,000 job walking to a competitor instead.
Most HVAC companies are small — one or two trucks, a phone that doesn't get answered every time it rings, especially mid-job or after hours. That's not a staffing problem to fix with another hire. It's a five-second gap that costs real money, over and over.
What we do
Ostervale sets up an automatic text-back for missed calls. The moment someone calls and doesn't get through, they get a text letting them know you'll follow up — with the option to book directly, instead of hanging up and calling the next name on the list.
How it works
- We set up a dedicated number that forwards to your existing phone — no new hardware, no changes to how you already answer calls.
- A missed call triggers an instant text to the caller, acknowledging them and offering a way to book or get a callback.
- You get notified so nothing falls through the cracks, even when you can't get to it yourself.
Who's behind it
Pedro Roscoe — I build and run Ostervale personally. When you reach out, you're talking to the person who sets up and maintains your system, not a support queue. That means faster answers and someone directly accountable for how it works for your business.
Straightforward pricing
A one-time setup fee to get everything running, plus a simple monthly plan after that — tailored to your business size. No long contracts, no surprise costs. Exact numbers are part of a quick call, not a wall of pricing tiers.